Accessibility Statement
Privatbanka, a.s. is committed to making its website accessible, in accordance with Act No. 351/2022 Coll. on the accessibility of products and services for persons with disabilities, amending certain acts (“Act No. 351/2022 Coll. on the Accessibility of Products and Services”) and the applicable implementing regulations.
This accessibility statement applies to the website of Privatbanka (https://privatbanka.com).
Compliance status
This website (https://privatbanka.com) is broadly compliant with Act No. 351/2022 Coll. on the Accessibility of Products and Services.
Compliance of Privatbanka’s services with the accessibility requirements
Our services are designed with an emphasis on universal access. Information is made accessible in various formats – textual, audio, visual, and through personal and telephone communication – in order to accommodate different types of disabilities.
Principles of operation
Privatbanka’s services are available through digital channels, telephone support, and personal contact at branches. Each communication format is adapted to be easily understandable for users with specific needs.
Accessibility features
Privatbanka ensures that:
- all information is provided in an accessible format (easily readable, with sufficient contrast, and adjustable spacing)
- branches are physically accessible also for persons with mobility impairments
- staff are trained to communicate with and assist persons with disabilities
- the equipment used meets accessibility requirements, except for specific cases permitted by law
- all information concerning the functionality of services, including their connection to devices, is provided in an understandable manner, through multiple sensory channels and appropriate technical means
- the website meets current digital accessibility standards
- support services are provided in ways suitable also for persons with disabilities
Preparation of this accessibility statement
This statement was prepared on 27 June 2025.
The evaluation of the website's compliance with the requirements of Act No. 351/2022 Coll. on the Accessibility of Products and Services was carried out through: an assessment by a third party.
The statement was last reviewed on 27 June 2025.
Feedback and contact information
If you encounter any accessibility issues with the website, please contact us at the email address: privatbanka@privatbanka.sk.
The administrator and operator of the website is Privatbanka, a.s.
Ongoing updates
Throughout the duration of service provision and website operation, we ensure that all information regarding accessibility remains up-to-date and available at every stage of service use.